Marceline Tmz

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| map-marker Montreal, Quebec

514602****

Milanoo - 514602****
I have purchase a shoe since the 27 Saturday no confirmation or feedback but the money was taken more than I should be , the total amount was 125 $ bit 173$ was taken
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User's recommendation: I don t know

Navina T Ysu

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My refund

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Milanoo - My refund
Milanoo - My refund - Image 2
Milanoo - My refund - Image 3
I spoke to a rep earlier, who said that she was going to refund me my money that I should receive my money today I contacted my bank. They also say since I did not receive the merchandise that I should have been receive my money, I told her to cancel the order because the shoes are not be here on time and I found a better website to where I will receive my shoes on time so I just need my money like she stated and I need it now
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Don’t order on this site because they only have a phone number for people to call long distance. They don’t have a local number.

Anonymous
map-marker Merrillville, Indiana

I still haven’t even gotten a confirmation that my order has been shipped out

I made an order 10/7 pair for express shipping and insurance and still havent gotten anything about my order being shipped out .
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Princeton A

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Verified Reviewer

No answer or help for my problem

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I ordered a pair of shoes but i havent received a tracking number or anything. I also paid extra for fast delivery and I still havent received it yet
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Preferred solution: Deliver product or service ordered

Jeremy D Uem

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Verified Reviewer

Because they messed up my order and they don't answer emails

There really isnt one . Ive reached out several times and Ive got basically nothing. All I want is the right size shoe and to be able to communicate with someone.
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Loss:
$81

Preferred solution: Refund or right size shoes

Jeremy D Jad

Because they messed up my order and they don't answer emails

I have a shoe thats smaller than a 2 t and Im suppose to have an adult 11.5 . There no way to contact you people. Ive sent 7 emails called this number over 15 times
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Loss:
$81

Preferred solution: Replacement of the right size would be nice

User's recommendation: This place sucks

Daniela G Jma

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| map-marker Vila-Real, Castellon

Where is my order

Milanoo - Where is my order
jag beställde 3 artiklar den 15 mars och den 16 mars får jag en bekräftelse på att beställningen är på gång men nu när jag kollade står det " invalid order" vad betyder det? Det står också " återköp" och jag ska betala igen redan betald irder. Jag har inte fått tillbaka mina pengar.
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Bridgette R Cqs

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I need to be removed off your email list

Please remove me off your email list I do not really receive any emails from your company anymore my email address is Bridgettekim@***.com
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Preferred solution: Removed off your email list

Anonymous
map-marker Canonsburg, Pennsylvania

I am trying to check the status of my order… I still have not received what I ordered

I tried to call and received no answer I would like to know where my order is .. I have not received an email stating the status of my order.
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Daniel R Djg

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Ordererd the same item twice by mistake

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I ordered the same pair of shoes twice. Please only charge me for the one pair of shoes. It looks like I have been charged for both.
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Preferred solution: Only on pair of shoes instead of two.

Mika C Dbe

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Customer there’s no customer service

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Ive been trying to cancel my item that I dont want and there is nobody to contact that about! No number or email
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Loss:
$100

Preferred solution: Full refund

Anonymous
map-marker Charlotte, North Carolina

Brought shoes that never came

I tried to call them but its impossible to get in contact with anyone! I basically brought some shoes Im never going to get
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Mathilde M Equ

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Verified Reviewer

Change the size

There is a mistake with the size in my order fr_mi_221222****52_562 Please can we change for 110cm please ?
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Pernelope S

No package and no refund

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I did not receive my package nor did I get a refund I have been trying to contact someone at Milano for a refund and to let them know I did not get my package they said to reach out to DHL which I did and DHL told me that Milano authorize them to dispose of my package.
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Preferred solution: Full refund

Tamsen Zyq

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Verified Reviewer

No communication from Custer device is poor

Can not get through to Custer service just goes to answer phone I need to send a coat back that is way to small I think it must be a childs coat the sizes must be very deceiving please can I get my money back and tel me how to send the item back
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Loss:
$60

Preferred solution: Full refund

Paul T Ptx

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| map-marker Luis Eduardo Magalhaes, Bahia

Checking the status of my order

Its almost two weeks ago i place a order for a pair of shoes, i never heard from the company. My name is Paul Tanis, my address is 819 Rose street Reading Pennsylvania 19601, my email address is, paultanis9@***.com, my phone number is (610) 698-****, the payment is $95, for a pair of a black & white shoes the size is 9M, please let me hear from you as soon as possible. Thank you
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Preferred solution: Deliver product or service ordered

User's recommendation: Yes if I’m satisfy with the service you are providing

About

Summary

Milanoo is a large online retail store. It was founded by Albert Feng in 2008. Its headquarters is based in Chengdu, China. Milanoo offers a broad range of goods under the following categories: Men, Women, Wedding, Party&Occasions, and Costumes. There is also a large stock of shoes. Available payment options are Visa, MasterCard, American Express, Discover, and JCB. Buyers can also use PayPal service. Milanoo accepts returns with 14 calendar days of receipt for a full refund and exchange. Any order can be cancelled before shipping. There are 3 shipping methods at Milanoo: Standard, Expedited, and Super Saver. They use such carriers as FedEx, UPS, DHL, TNT, and Aramex.

Milanoo reviews and complaints

Milanoo is ranked 1362 out of 4781 in Footwear and Clothing category

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